.jsp-shell{--p-ink:#182333;--p-muted:#687589;--p-line:#e5e9ef;--p-bg:#f5f7fa;--p-card:#fff;--p-blue:#1f5eff;--p-dark:#131c29;max-width:1240px;margin:0 auto;padding:34px 22px 70px;color:var(--p-ink);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}.jsp-shell *{box-sizing:border-box}.jsp-shell a{text-decoration:none}.jsp-top{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin:8px 0 24px}.jsp-top h1{font-size:38px;line-height:1.08;letter-spacing:-.025em;margin:5px 0 7px;color:var(--p-ink)}.jsp-top p{margin:0;color:var(--p-muted);font-size:15px}.jsp-kicker{display:block;font-size:11px;font-weight:800;letter-spacing:.14em;color:#718197;margin-bottom:6px}.jsp-primary{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:10px 17px;border:0;border-radius:9px;background:var(--p-blue);color:#fff!important;font-weight:800;cursor:pointer;box-shadow:0 7px 16px rgba(31,94,255,.18)}.jsp-back{display:block;color:#526174;margin-bottom:16px;font-size:13px}.jsp-layout{display:grid;grid-template-columns:300px minmax(0,1fr);gap:22px;align-items:start}.jsp-new-grid{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:22px;align-items:start}.jsp-card{background:var(--p-card);border:1px solid var(--p-line);border-radius:17px;padding:22px;box-shadow:0 8px 24px rgba(18,31,53,.045);margin-bottom:18px}.jsp-card h2{margin:0;color:var(--p-ink);font-size:20px}.jsp-card-head{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:8px}.jsp-segment{display:flex;border:1px solid var(--p-line);border-radius:9px;overflow:hidden}.jsp-segment a{padding:7px 10px;color:#667085;font-size:12px;font-weight:700}.jsp-segment a.active{background:#edf2ff;color:#244bc7}.jsp-count{font-size:12px;color:#78869a}.jsp-profile{text-align:center;position:sticky;top:24px}.jsp-avatar img{border-radius:50%;box-shadow:0 0 0 5px #f2f5f8}.jsp-profile h2{margin-top:13px}.jsp-profile>a{display:block;color:#59708f;margin:5px 0 15px;font-size:13px}.jsp-profile-stats{display:grid;grid-template-columns:1fr 1fr;border-top:1px solid var(--p-line);border-bottom:1px solid var(--p-line);margin:14px -22px;padding:14px 22px}.jsp-profile-stats strong,.jsp-profile-stats span{display:block}.jsp-profile-stats strong{font-size:21px}.jsp-profile-stats span{color:var(--p-muted);font-size:11px}.jsp-muted{color:var(--p-muted);font-size:12px;line-height:1.55}.jsp-empty{text-align:center;padding:55px 20px}.jsp-empty>span{display:inline-flex;width:54px;height:54px;border-radius:50%;background:#eaf7f1;align-items:center;justify-content:center;color:#17785a;font-size:24px}.jsp-empty h3{margin:14px 0 6px}.jsp-empty p{margin:0;color:var(--p-muted)}
.jsp-ticket-list{display:flex;flex-direction:column}.jsp-ticket{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:17px 5px;border-top:1px solid #edf0f4;color:var(--p-ink)!important}.jsp-ticket:first-child{border-top:0}.jsp-ticket:hover h3{color:var(--p-blue)}.jsp-ticket-line{display:flex;align-items:center;gap:8px}.jsp-ticket-id{font-size:11px;font-weight:800;letter-spacing:.05em;color:#667085}.jsp-ticket h3{margin:6px 0 5px;font-size:16px;color:var(--p-ink)}.jsp-ticket p{margin:0;color:var(--p-muted);font-size:12px}.jsp-ticket-date{text-align:right}.jsp-ticket-date span,.jsp-ticket-date strong{display:block}.jsp-ticket-date span{font-size:10px;color:#8b96a6}.jsp-ticket-date strong{margin-top:3px;color:#475467}.jsp-status{display:inline-flex;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:800;background:#eef2f7;color:#475467}.jsp-status-new{background:#e9efff;color:#244bc7}.jsp-status-open{background:#e8f7f0;color:#126b49}.jsp-status-waiting_customer{background:#fff4e7;color:#985000}.jsp-status-waiting_staff{background:#fbeef9;color:#8b2c75}.jsp-status-resolved{background:#edf7f4;color:#13765a}.jsp-status-closed{background:#eceff3;color:#4b5565}.jsp-priority{font-size:11px;color:#667085}
.jsp-form-card form>label,.jsp-form-row label{display:flex;flex-direction:column;gap:7px;margin-bottom:17px;font-size:12px;font-weight:800;color:#344054}.jsp-form-card input,.jsp-form-card textarea,.jsp-form-card select,.jsp-reply textarea{width:100%;border:1px solid #d8dee7;border-radius:9px;padding:11px 12px;background:#fff;color:#1f2937;font:inherit;box-shadow:none}.jsp-form-card textarea,.jsp-reply textarea{resize:vertical;min-height:130px}.jsp-form-row{display:grid;grid-template-columns:1fr 1fr;gap:13px}.jsp-help{font-weight:400;color:#8792a2}.jsp-context-person{display:flex;align-items:center;gap:12px}.jsp-context-person img{border-radius:50%}.jsp-context-person strong,.jsp-context-person span{display:block}.jsp-context-person span{font-size:12px;color:var(--p-muted);margin-top:3px}.jsp-context{margin:12px 0 0}.jsp-context>div{display:grid;grid-template-columns:100px 1fr;gap:9px;border-top:1px solid #edf0f4;padding:8px 0}.jsp-context>div:first-child{border-top:0}.jsp-context dt{color:#8490a1;font-size:10px}.jsp-context dd{margin:0;font-size:12px;color:#2d3949}.jsp-alert{background:#fff4e5;border:1px solid #f2d39b;border-radius:9px;padding:10px 12px;color:#875500;margin-bottom:14px}.jsp-alert-good{background:#eaf7f1;border-color:#bfe5d4;color:#126b49}
.jsp-event{display:grid;grid-template-columns:14px 1fr;gap:10px;border-top:1px solid #eef1f4;padding:15px 0}.jsp-event:first-of-type{border-top:0}.jsp-dot{width:8px;height:8px;margin-top:6px;border-radius:50%;background:#aeb8c6}.jsp-event-head{display:flex;align-items:center;justify-content:space-between;gap:16px}.jsp-event-head strong{font-size:12px}.jsp-event-head time{font-size:10px;color:#8b96a6}.jsp-system-event{margin:6px 0 0;color:#617084;font-size:13px}.jsp-email-row{display:flex;align-items:center;justify-content:space-between;gap:14px;background:#f8fafc;border:1px solid #e7ecf2;border-radius:10px;padding:11px 12px;margin-top:8px}.jsp-email-row h3{margin:0;font-size:14px;color:var(--p-ink)}.jsp-email-row p{margin:4px 0 0;font-size:10px;color:#7e8998}.jsp-email-row>a{white-space:nowrap;color:#3159c6;font-size:11px;font-weight:800}.jsp-email-detail{margin-top:9px;border-left:3px solid #a9b6c9;padding:12px 15px;background:#fcfdff}.jsp-email-copy{font-size:13px;line-height:1.65}.jsp-inline-message{background:#f9fbfd;border:1px solid #e9edf3;border-radius:10px;padding:11px 13px;margin-top:8px;font-size:13px;line-height:1.6}.jsp-attachments{display:flex;gap:7px;flex-wrap:wrap;margin-top:9px}.jsp-attachments a{background:#eef3f8;border-radius:7px;padding:6px 9px;font-size:11px;color:#344054}.jsp-file-list{display:flex;flex-direction:column;margin-top:10px}.jsp-file-list a{display:flex;gap:8px;align-items:center;padding:9px 0;border-top:1px solid #edf0f4;color:#344054;font-size:12px}.jsp-file-list a:first-child{border-top:0}.jsp-file-list strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.jsp-closed{background:#f7f9fb}.jsp-closed p{margin:6px 0 0;color:var(--p-muted)}.jsp-reply form{margin-top:14px}.jsp-file-label{display:flex;align-items:center;gap:9px;color:#667085;font-size:11px;margin:10px 0 15px}
.jsp-login{display:grid;grid-template-columns:1.2fr .8fr;min-height:560px;border-radius:22px;overflow:hidden;box-shadow:0 18px 50px rgba(13,25,43,.12)}.jsp-brand{background:linear-gradient(145deg,#101824,#1d2c42);padding:64px;color:#fff;display:flex;flex-direction:column;justify-content:center}.jsp-brand>span{font-size:12px;letter-spacing:.2em;font-weight:800;color:#8ba7d2}.jsp-brand h1{font-size:46px;margin:12px 0 8px;color:#fff}.jsp-brand p{color:#c2ccda;font-size:16px;max-width:520px;line-height:1.55}.jsp-login-card{background:#fff;padding:54px;display:flex;flex-direction:column;justify-content:center}.jsp-login-card h2{font-size:27px;margin:0 0 8px}.jsp-login-card>p{color:var(--p-muted);margin:0 0 18px}.jsp-login-card label{display:block;font-size:12px;font-weight:700;margin:10px 0 5px}.jsp-login-card input[type=text],.jsp-login-card input[type=password]{width:100%;border:1px solid #d8dee7;border-radius:8px;padding:10px}.jsp-login-card .button{background:var(--p-blue);color:#fff;border:0;border-radius:8px;padding:10px 16px;font-weight:800}
@media(max-width:900px){.jsp-layout,.jsp-new-grid,.jsp-login{grid-template-columns:1fr}.jsp-profile{position:static}.jsp-login{min-height:auto}.jsp-brand,.jsp-login-card{padding:36px}.jsp-top{align-items:flex-start;flex-direction:column}.jsp-top h1{font-size:31px}}
@media(max-width:560px){.jsp-shell{padding:22px 13px 50px}.jsp-card{padding:17px}.jsp-profile-stats{margin-left:-17px;margin-right:-17px;padding-left:17px;padding-right:17px}.jsp-form-row{grid-template-columns:1fr}.jsp-email-row,.jsp-ticket{align-items:flex-start;flex-direction:column}.jsp-ticket-date{text-align:left}.jsp-event-head{align-items:flex-start;flex-direction:column;gap:3px}.jsp-brand h1{font-size:36px}}